CUSTOMER INFORMATION PRIVACY POLICY
(Privacy Policy)
Website:Masteri-lakeside.brlink.vn
Phiên bản tiếng Việt: Chính sách bảo mật thông tin
1. Purpose and scope of customer information collection
1.1. Purpose of information collection
When customers register to use services onMasteri-lakeside.brlink.vn, we collect basic personal information such as: Full name, Email, Phone number (“Customer Information”).
This information is used to:
- Verify membership status when logging into the system.
- Conduct transactions on the website and/or support customers in accessing bank loans.
- Manage information, provide product codes, after-sales support, and respond to customer requests.
- Send information, promotions, product introductions via email, phone, or other channels.
- Personalize displayed content based on gender, age, location, preferences, and transaction history.
- Analyze consumer trends to develop or improve services.
- Contact, answer questions, and provide other company services.
- Other purposes will be notified in advance before implementation.
Customers are responsible for keeping their login information confidential and promptly notifying us if there are signs of unauthorized use.
1.2. Scope of information collection
We collect information when customers:
- Register as a member: Full name, address, phone number, email, etc.
- Conduct transactions or provide feedback on product/service quality.
- Participate in surveys, reviews, or comments on the website.
1.3. Scope of information usage
Customer information is used to:
- Manage and operate the business activities ofMasteri-lakeside.brlink.vn.
- Provide products/services and ensure secure online payments.
- Support customer care, receive feedback, and resolve complaints.
- Notify about new products, promotions.
- Cooperate in providing information to partners when necessary to complete transactions.
- Provide information to state authorities when required by law.
2. Storage and security of information
2.1. Retention period
Personal information is stored until customers request deletion or self-delete in their account. Data is secured on our servers.
2.2. Means and tools for editing information
Customers can log into their account onMasteri-lakeside.brlink.vn to update or delete their personal information.
2.3. Parties with access to information
We do not provide personal information to third parties unless:
- Requested by government authorities.
- Necessary to provide services (payment partners, customer care, market research, advertising, etc.).
- Partners, affiliates, agents, subcontractors with strict confidentiality agreements.
- For fraud prevention, credit risk reduction.
- In case of mergers, acquisitions, or transfers.
2.4.Masteri-lakeside.brlink.vn may share Customer Information for the following purposes:
Market research and analysis reports:
Lumiere-primehills.com may use Customer Information for market research, compilation, and analysis of general data (e.g., average age, geographical location). Detailed data will be anonymized and used for statistical purposes only.
In case of surveys requiring customer participation, all responses or feedback will be kept confidential and not shared with any third party.
Exchanging with customer care partners:
Lumiere-primehills.com may share Customer Information with partners, affiliates, and cooperative websites domestically and internationally.
This sharing helps provide Customers with information related to products, services, or matters they may be interested in.
Partners with access to Customer Information must strictly comply with the provisions of this Policy.
Exchanging with partners, agents, and subcontractors:
Lumiere-primehills.com may transfer Customer Information to agents and subcontractors for data analysis, marketing activities, or customer service support.
Information may also be shared with third parties for fraud prevention and credit risk reduction.
Exchanging with advertising partners:
The system tracking Customer behavior onMasteri-lakeside.brlink.vn (e.g., remarketing, DoubleClick ad campaign management, demographic and interest reports via Google Analytics) may collect information such as age, gender, interests, and number of ad interactions.
Customers can opt out of this behavior tracking feature through ad settings (e.g., Google Analytics).
In case of merger or acquisition:
IfMasteri-lakeside.brlink.vn plans a merger or acquisition, Customer Information may be shared with relevant entities. These entities must strictly comply with this Policy.
Information of the entity collecting and managing data:
BREALTY CO., LTD
Address: 17 Doi Nhan Street, Ngoc Ha Ward, Hanoi, Vietnam
Hotline: +84 917 941 455
Email: support@brealty.vn
Website: brealty.vn
3. Commitment to personal information security
- Personal information is collected, stored, and strictly protected in accordance with the law.
- Our servers and backups are equipped with firewalls, encryption, and technical measures to prevent unauthorized access.
- Only authorized employees may access personal information and must comply with internal confidentiality regulations.
- We do not sell or exchange customer information to third parties for commercial purposes without consent.
- In case of a security breach, we will promptly notify customers to take protective measures.
4. Rights and responsibilities of customers
- Customers have the right to request access, edit, or delete their personal information.
- Customers must keep login information confidential and immediately notify us when detecting unauthorized use.
5. Other commitments on personal information security
Lumiere-primehills.com uses information collected from Customers to provide the best experience during service use.
- No sale of personal data: We absolutely do not sell Customer personal information to any third party for any reason.
- No unauthorized disclosure: We do not disclose personal information to unrelated third parties unless requested or authorized by the Customer.
- Sharing when necessary: We may share Customer personal information with third parties when necessary to complete transactions authorized by the Customer or perform other requested activities.
- Disclosure as required by law: We may disclose personal information when permitted or required by law, including requests from courts, competent government agencies, or in cases of merger, acquisition, or bankruptcy.
- Fraud prevention: We may use and disclose information to prevent or handle fraudulent activities, legal violations, or to ensureMasteri-lakeside.brlink.vn fulfills its commitments to Customers.
6. Contact information
BREALTY CO., LTD
- Address: 17 Doi Nhan Street, Ngoc Ha Ward, Hanoi, Vietnam
- Hotline: +84 917 941 455
- Email: support@brealty.vn
- Website: brealty.vn
